When to Come In
If your pet shows any of these signs, don't wait. Call our UAE-wide emergency line or head to your nearest branch immediately.
Breathing difficulty
Rapid, shallow, or labored breathing
Seizures
Any seizure activity, even brief
Suspected poisoning
Ingested toxins, chocolate, chemicals
Collapse or unresponsive
Sudden weakness or fainting
Bloated abdomen
Swollen belly with restlessness
Trauma / hit by car
Any impact injury, even if walking
Uncontrolled bleeding
Wound that won't stop bleeding
Straining to urinate
Blocked bladder, life-threatening
Birthing trouble
Labor over 2 hours with no puppy/kitten
What to do while you travel to the clinic
Follow these steps to keep your pet as safe as possible on the way.
Stay calm
Your pet reads your stress. Breathe slowly and move deliberately.
Call ahead
Let us know you're coming so we can prep the team and equipment.
Keep pet still
Minimize movement. Use a carrier or wrap in a blanket for support.
Bring records
If possible, bring vaccination history and any medications.
Can't call? Message us on WhatsApp. We monitor it 24/7.